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 enlarge | Authors: Kenneth H. Blanchard, Sheldon Bowles
Publisher: William Morrow
Category: Book
List Price: $22.95
Buy Used: $0.04
You Save: $22.91 (100%)
New (65) Used (172) Collectible (15) from $0.04
Rating:  123 reviews
Sales Rank: 1641
Media: Hardcover
Edition: 1
Pages: 160
Number Of Items: 1
Shipping Weight (lbs): 0.6
Dimensions (in): 8.4 x 5.6 x 0.8
ISBN: 0688123163
Dewey Decimal Number: 658.812
EAN: 9780688123161
ASIN: 0688123163
Publication Date: May 19, 1993
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Shipping: International shipping available
Condition: With pride from Motor City. All books guaranteed. Best Service, best prices.
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| Customer Reviews:
 Raving Fans are not just your customers! November 6, 1997
This book opened my eyes to the fact that there are several types of "raving fans"...not only your customers. One has "fans" who are co-workers, vendors, suppliers, those above you as well as those below you. Basically, every relationship has the potential of being a raving one...look at "customer service" with a new frame of mind as to who all are customers!
The acid test for business growth October 28, 1997
Salesnut7@aol.com (Olympia)
The most important sentence of this book. "I realized then that to get raving fans I must decide what I wanted." Too many business people are in business because they have to be. They have no motivation to get raving fans. And without raving fans, your business is going on a downward exponential curve. Don't meet customer expectations, exceed them!!
Quick and simple way of improving your business! September 3, 1997
jaymchugh@juno.com (Boston, MA)
Raving fans is a book of simple pleasure. For the reader it composes a simple journey through right and wrong! In addition, as a book for reference for future assistance, Raving Fans is priceless. Excellent reading and a very good value compared to many of the self-help books out there today!
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