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 enlarge | Author: Jim Underwood
Publisher: McGraw-Hill
Category: Book
List Price: $16.95
Buy Used: $1.00
You Save: $15.95 (94%)
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Rating:  12 reviews
Sales Rank: 413708
Media: Paperback
Edition: 1
Pages: 224
Number Of Items: 1
Shipping Weight (lbs): 0.7
Dimensions (in): 8.4 x 5.5 x 0.7
ISBN: 0071439986
Dewey Decimal Number: 658
EAN: 9780071439985
ASIN: 0071439986
Publication Date: August 27, 2004
Availability: Usually ships in 1-2 business days
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Shipping: International shipping available
Condition: Buy from the best: 4,000,000 items shipped to delighted customers. We have 1,000,000 unique items ready to ship today!
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| Customer Reviews:
 "Nothing happens until somebody sells something." April 1, 2004
D. McGrath (Canton, MI United States)
10 out of 11 found this review helpful
The book was interesting enough to keep me listening all the way until the end. I listened to the 6 CD version of the book on the way to work.
Without being associated with Mary Kay, I had a hard time relating to the experience the author was trying to convey.
If I had some first hand experience with the product or the sales staff, my opinion of the book might be different.
It sounds like a fine company. Based on the individual stories in the book and the company sales statistics, the company merits high praise. It seems as if they offer a wonderful culture and opportunity to anyone who might be interested in selling. I must say after reading Jack Straight from the Gut first, I can not think of a greater contrast in management style than that of Mary Kay and Jack Welch at GE. Two successful companies - Two completely different management/leadership styles. It sounds like Mary Kay applied the Dale Carnegie method to her company and people.
The Nine Keys:
Create and Maintain a Common Bond
Create the Future: Think and Act Strategically
Make Me Feel Important
Motivate Others with Recognition and Celebration
Never Leave Your Values
Innovate or Evaporate
Foster Balance: God, Family, Career
Have a Higher Purpose
OK Never Does It: You've gotta been Great!
4/1/04
Highly Recommended! October 15, 2003
Rolf Dobelli (Luzern Switzerland)
13 out of 14 found this review helpful
Mary Kay, Inc., is perhaps best known for two things: the cult of personality surrounding its founder, Mary Kay Ash, and the fact that it rewards successful salespeople with pink Cadillacs. In this illuminating book, management expert Jim Underwood delves into the guiding principles of Mary Kay, Inc.'s daily operations, which remain, 40 years later, true to Ash's founding vision. Countries or corporations founded by a charismatic leader often sag or sink when that leader inevitably steps down. Mary Kay's leadership was unique in that she built a solid foundation for the company so it could continue without her day-to-day guidance. This corporate biography represents the first time the privately owned company allowed an outsider complete access to its managers and employees, enabling Underwood to persuasively illustrate nine leadership rules with testimonies from members of the "Mary Kay family." We recommend this to anyone who aspires to leadership. Mary Kay may look fluffy, but it's all about the firm.
Very inspirational... May 31, 2003
18 out of 19 found this review helpful
This is not a self help type of books for MK consultants. It describes the type of leadership you will find at the MK headquarters and throughout the company. Many business owners and corporations could learn a thing or two from this book, as well as the lay person in search of living a better life and improve their interpersonal skills. I am a consultant and now I understand many things I've been learning from my directors. If you are in MK you MUST get the book. If you are a business owner, YOU MUST also get the book.
A BOOK ANYONE CAN BENEFIT FROM! February 12, 2003
24 out of 25 found this review helpful
I am a MK Consultant and this book is a great recruiting tool! A must-have for ANY MARY KAY Independent Beauty Consultant OR Director. Also, a perfect book for any employer or large corporation to read and apply the nine Leadership keys!
Wonderful February 8, 2003
14 out of 14 found this review helpful
I'm in sales and marketing and loved this book, because it talks about the importance of people skills and making the customer feel valued. This is something I've always done, and have won numerous awards. People make things happen, not systems.
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