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What Customers Like About You : Adding Emotional Value for Service Excellence and Competitive Advantage

What Customers Like About You : Adding Emotional Value for Service Excellence and Competitive Advantage

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Author: David Freemantle
Publisher: Nicholas Brealey Publishing
Category: Book

Rating: 5.0 out of 5 stars 1 reviews
Sales Rank: 2711088

Media: Hardcover
Pages: 312
Number Of Items: 1
Shipping Weight (lbs): 1.2
Dimensions (in): 9.4 x 6.3 x 1.1

ISBN: 1857882016
Dewey Decimal Number: 658.812
EAN: 9781857882018
ASIN: 1857882016

Publication Date: January 25, 1998
 
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UsedBeach Comber's Outlet  (AIDJWOTBNWZEX)
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Usedcbb_books  (AXQ1VU6H2O7ZN)
Feedback Rating: 4.8 out of 5 stars 616 reviews
Location: United States (CA)
Comments: Pages and cover clean, excellent. Small penmarks on cover. Ship within 24 hrs.
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Newtickermountie  (A1HAAOQWM8T9XB)
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Usedpbshopus  (A2E9OWRCF7T08Y)
Feedback Rating: 4.3 out of 5 stars 26192 reviews
Location: United States (NJ)
Comments: Published by Nicholas Brealey Publishing Ltd in 1998. Hardcover. Number of pages: 312. Condition: Very Good. May show some slight signs of wear. #8266065 Delivered from the UK in 10-14 days.
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Newmilwaukeebooksource  (A34UIOO0P9QZ23)
Feedback Rating: 4.9 out of 5 stars 395 reviews
Location: United States (WI)
Comments: Published in 1998. Brand new condition. No marks. Free tracking. Fast shipping. A+ customer care.
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Usedwoodys-books  (A3AFXBWOHVI0FB)
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Usedpowells_books  (AZPQKLIWQKVZ)
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Newwoodys-books  (A3AFXBWOHVI0FB)
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