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The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

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Authors: Bill Price, David Jaffe
Publisher: Jossey-Bass
Category: Book

Rating: 5.0 out of 5 stars 7 reviews
Sales Rank: 135044

Media: Hardcover
Edition: 1
Pages: 336
Number Of Items: 1
Shipping Weight (lbs): 1.2
Dimensions (in): 9 x 6.4 x 1.3

ISBN: 0470189088
Dewey Decimal Number: 658.812
EAN: 9780470189085
ASIN: 0470189088

Publication Date: March 21, 2008
 
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