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Human Sigma: Managing the Employee-Customer Encounter

Human Sigma: Managing the Employee-Customer Encounter

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Authors: John H. Fleming, Jim Asplund
Publisher: Gallup Press
Category: Book

Rating: 4.5 out of 5 stars 12 reviews
Sales Rank: 18555

Media: Hardcover
Edition: 1
Pages: 216
Number Of Items: 1
Shipping Weight (lbs): 1.4
Dimensions (in): 9.1 x 6 x 1.4

ISBN: 1595620168
Dewey Decimal Number: 658
EAN: 9781595620163
ASIN: 1595620168

Publication Date: October 28, 2007
 
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