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The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization

The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization

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Author: Robert Spector
Publisher: Wiley
Category: Book

Rating: 4.0 out of 5 stars 4 reviews
Sales Rank: 13241

Media: Paperback
Edition: 1
Pages: 288
Number Of Items: 1
Shipping Weight (lbs): 0.8
Dimensions (in): 9.1 x 7.5 x 0.7

ISBN: 0471702862
Dewey Decimal Number: 658.812
EAN: 9780471702863
ASIN: 0471702862

Publication Date: March 8, 2005
 
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