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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

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Author: Joseph Michelli
Publisher: McGraw-Hill
Category: Book

Rating: 4.5 out of 5 stars 10 reviews
Sales Rank: 11725

Media: Hardcover
Edition: 1
Pages: 224
Number Of Items: 1
Shipping Weight (lbs): 1.1
Dimensions (in): 8.6 x 5.7 x 1.1

ISBN: 0071548335
Dewey Decimal Number: 658.4092
EAN: 9780071548335
ASIN: 0071548335

Publication Date: June 13, 2008
 
 All (59) New (44 from $14.00) Used (14 from $12.09) Collectible (1 from $25.20)
PriceConditionSeller
$25.20


Collectiblejohnnyspeed  (A19VQHYZW00VUY)
Feedback Rating: 4.8 out of 5 stars 866 reviews
Location: United States (NY)
Comments: THIS IS A SIGNED HARDCOVER FIRST EDITION, FIRST PRINTING. THE BOOK AND THE DUST JACKET ARE FINE/FINE, LIKE NEW, NO DEFECTS INSIDE OR OUT. THE BOOK IS SIGNED ON THE FRONT FREE PAGE BY THE AUTHOR.
Shipping: Expedited shipping available
Shipping: International shipping available
Availability: Usually ships in 1-2 business days
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