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Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards | 
 enlarge | Author: Patrick O'keefe
Publisher: AMACOM
Category: Book
List Price: $24.00
Buy New: $10.00
You Save: $14.00 (58%)
New (35) Used (11) from $10.00
Rating:  24 reviews
Sales Rank: 11227
Media: Paperback
Pages: 320
Number Of Items: 1
Shipping Weight (lbs): 1.3
Dimensions (in): 9.1 x 7.3 x 0.9
ISBN: 081440197X
Dewey Decimal Number: 004.693
EAN: 9780814401972
ASIN: 081440197X
Publication Date: April 10, 2008
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Condition: NEVER USED! NEVER READ!
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Product Description
Every day, millions of users log on to their favorite online forums and inter act with others to get advice and discuss everything from the latest news and trends to their hobbies to their professions to whatever else strikes their fancy. Admin istrators have to lead these communities, deal with difficult users, and choose moderators. Legal constraints, spammers, and technical issues can turn the excitement of running an online community into chaos. With the right guidance, however, running forums can be a pleasure. Patrick O'Keefe has spent years developing and managing online communities. Now, he shows readers how to make the right decisions about every aspect of their forums, including: choosing a name and domain name * picking the right software * deciding on user options like avatars and private messaging * setting guidelines and dealing with violators * ensuring that posts stay on topic * settling online disputes among users * involving their users and keeping the site interesting Managing Online Forums is the one book that shows site owners and admini stra tors how to create a safe and entertaining community that users will return to again and again.
Book Description
Every day, millions of users log on to their favorite online forums and interact with others to get advice and discuss everything from the latest news and trends to their hobbies, professions, and whatever else strikes their fancy. Admin istrators have to lead these communities, deal with difficult users, and choose moderators. Legal constraints, spammers, and technical issues can turn the excitement of running an online community into chaos. With the right guidance, however, running forums can be a pleasure. Patrick O’Keefe has spent years developing and managing online communities. Now, he shows readers how to make the right decisions about every aspect of their forums, including: • choosing a name and domain name • picking the right software • deciding on user options like avatars and private messaging • setting guidelines and dealing with violators • ensuring that posts stay on topic • settling online disputes among users • involving users and keeping the site interesting Managing Online Forums is the one book that shows site owners and administrators how to create a safe and entertaining community that users will return to again and again.
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| Customer Reviews: Read 19 more reviews...
Much needed advice for those who run online communities October 6, 2008
Manny Hernandez (Palo Alto, CA)
As many online forums as there are, sadly there are only very few titles out there that deal with the topic. Until now, the best one (now out of print) was Design for Community. But Patrick O'Keefe has changed this for good with this amazingly comprehensive title that is packed with great (and fairly timeless) advice about how to start, develop, promote and manage your online community. Two chapters at the end deal with tips on how to keep your online forum interesting and how to monetize it.
Personally, the only downside I found in the book is that it has a very heavy emphasis on forums (phpBB, more specifically), leaving outside some of the aspects specific to social media. However, the knowledge that the author has included in here can be relatively easily ported to help folk wanting to manage social networks or other social applications.
As for me, I am getting a copy of the book for each of the Administrators in my communities.
Must read for anyone interested in Forums September 11, 2008
Duncan J. Rawlinson (Vancouver Canada)
This book is a must read for anyone interested in forums. From seasoned veterans to forum noobs this book is a great resource. I have yet to find a comparable resource of the same quality on this subject. I highly recommend it.
A must read for anyone who runs an online forum or community! August 20, 2008
M. B. Eley (LaGrange, GA USA)
Patrick pours years of community management experience and firsthand real-world examples into what could be called the manual for online community managers or owners.
I especially like how he outlines best practices while also giving personal advice just as he would if he were talking to you face-to-face. His candid, personal writing style makes you feel like you're reading advice from a friend more than a typical management book.
Managing Online Forums also has numerous examples of forms, guidelines, notifications and more and they are all downloadable from the book's website.
If you run or are thinking of running an online community, you owe it to yourself to buy Patrick's book.
Lots of great info for new and experienced alike August 11, 2008
Jake McKee (Dallas, TX, USA)
I thought I'd been doing community work long enough that I wouldn't find much new in this book. I was flat wrong. While some of the more technical discussion wasn't relevant to my needs, the rest of the book is a treasure trove of ideas and tips for effectively managing communities.
If you're just starting your own community or are brining on new staff members, get this book, read, absorb.
Everything you need to know to start a forum August 6, 2008
James Kukral (Cleveland, OH United States)
Watch Video Here: http://www.amazon.com/review/R358T2YX60AECK Great book if you're wanting to start an online forum. It has everything you need to know from an expert who's done it multiple times. Highly recommend it.
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