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The Real Secrets of the Top 20%: How to Double Your Income Selling Over the Phone | 
 enlarge | Author: Mike Brooks
Publisher: Sales Gravy Press
Category: Book
List Price: $19.95
Buy New: $12.55
You Save: $7.40 (37%)
New (12) Used (4) from $12.45
Rating:  15 reviews
Sales Rank: 60236
Media: Paperback
Pages: 152
Number Of Items: 1
Shipping Weight (lbs): 0.3
Dimensions (in): 8.3 x 5.5 x 0.6
ISBN: 0979441625
Dewey Decimal Number: 381
EAN: 9780979441622
ASIN: 0979441625
Publication Date: July 7, 2008
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Shipping: International shipping available
Condition: INTERNATIONL SHIPPING!!! SHIPS from 5 locations based on your Zip Code and availability! (PA TN IN OR SC) *-* Gift Quality *-* Orders Processed Immediately! - We get your book to you Very Quickly!
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Product Description
Why is 80% of the sales and revenue in any company or industry made by the Top 20% of the sales force? More importantly, what can you begin doing TODAY to move into that elite group of Top Performers? In The Real Secrets of the Top 20%, Mike Brooks gives you the proven skills, techniques, scripts, and strategies that will catapult your closing ratio, boost your confidence, and immediately make you a Top 20% producer. Learning and using these proven and effective skills will be the best career move you've ever made, and this book will show you why becoming a Top 20% producer is much easier than you think - and a lot more fun!
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| Customer Reviews: Read 10 more reviews...
Top 20%, this book explains how to get there, and stay there! October 15, 2008
Andrea Samadi (Phoenix, Arizona)
1 out of 1 found this review helpful
Mike Brooks is a master at success when it comes to teaching the Secrets of the Top 20%. After reading his book, The Real Secrets of the Top 20%, I was thrilled with the results and understanding that I gained! As a consistent top performer, trained by many well-known sales coaches, I always thought that staying in the Top 20% occurred with efficient action items, and a positive attitude. I could never explain to others why or how I had become a top performer, other than by doing certain activities consistently, and then the results were inevitable.
What I learned from The Real Secrets of the Top 20%, however, was how to turn my action items into predictable and repeatable results and how to STAY in the Top 20%, especially during difficult times. To start with, I learned a new skill each week, practiced the skill, and then watched how this new skill transformed me into a more successful sale professional. Over time, this new skill became a habit, and as the habits multiplied, so did my results! Success was no longer a mystery and I could begin to share my techniques with others.
I highly recommend this book as well as Mike's Boot Camp to anyone in sales, as I learned how to refine my sales skills using leading edge sales strategies that only the most successful sales coaches understand. If you are serious about being in the Top 20%, or moving into the Top 5%, do not hesitate to purchase this book. Buy it for yourself and your sales teams and believe me, you'll be happy you did.
Andrea Samadi, author of The Secret for Teens Revealed: How Parents, Teachers, and Teenagers Can Inspire Leadership and Transform Lives
Mandatory Reading For Inside Sales Reps August 12, 2008
I. Silverstein (Santa Monica, CA)
1 out of 1 found this review helpful
About six months ago our company hired Mike to come in and train our Inside Sales team and help with our cold calling scripts. We had a difficult time finding someone like Mike who truly understands cold calling and the unique challenges associated with it. When Mike came in to meet with us we immediately knew that Mike "got it". Our sales team is seeing great results because of implementing many of Mike's techniques and using his scripts.
Mike's newest book, The Real Secrets of the Top 20%, encompasses many of these techniques and scripts. There are plenty of sales books out there, but few that focus on cold calling like this book does. You'll learn everything from how to overcome reflex responses to closing techniques that really work. All of the scripts Mike presents are easily adaptable to any type of business. Whether you are a sales rep or a Sales Manager, you'll learn something new.
No secret after reading the Real Secrets August 10, 2008
Debra Gravelle (Soap Lake, WA)
2 out of 2 found this review helpful
If you consider yourself a sales professional and ARE NOT in the Top 20% of your game then read this book to get there. If you ARE in the Top 20% then read this book to move yourself into the Top 1%.
After reading the book you'll want to keep it on your desk to reference the quick summary page at the end of each chapter.
This book is not about sales theory but filled with solid how-to advice complete with scripts you can adapt to your own selling process.
Read the book now and start reaping the rewards of the Top 20%.
It's that good! August 8, 2008
Gifford Pace (Memphis, TN)
1 out of 1 found this review helpful
Finally, here's a book that provides real world tactics and strategies for success. It's not filled with the "Look in the mirror and be happy" rhetoric, or sleazy and manipulative techniques. It's filled with solid guidance and scripts that help you close more deals...if you use them!
Practical and User-Friendly August 8, 2008
Joyce Juntunen (Seattle, WA)
1 out of 1 found this review helpful
I have purchased Mike's CDs and scripts before and share his tips with my Sales force on a regular basis. It's hard to find good, usable scripts for telesales professionals. So, I appreciate the easy-to-use format and scripts that don't sound "hokey" when you try them. Mike's closing and reflex response scripts work! I recommend this book to any sales professional or aspiring sales professional who wants practical techniques for selling over the phone.
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