Administrative Assistant's and Secretary's Handbook | 
 enlarge | Authors: James Stroman, Kevin Wilson, Jennifer Wauson
Publisher: AMACOM
Category: Book
List Price: $34.95
Buy New: $19.98
You Save: $14.97 (43%)
New (39) Used (11) from $19.98
Rating:  15 reviews
Sales Rank: 37821
Media: Hardcover
Edition: 3rd
Pages: 592
Number Of Items: 1
Shipping Weight (lbs): 2.7
Dimensions (in): 10.1 x 7.2 x 2
ISBN: 081440913X
Dewey Decimal Number: 651.3
EAN: 9780814409138
ASIN: 081440913X
Publication Date: April 9, 2008
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Shipping: International shipping available
Condition: Ships immediately! Perfect and New! 3rd Edition. 2007 Hardcover.
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| Editorial Reviews:
Product Description
Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. Written in a down-to-earth style, Administrative Assistant s and Secretary s Handbook provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its third edition, the book has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time and stress management, customer service, event planning, web conferencing, math for office professionals, office management and supervision, transcription, and much more. Comprehensive and completely up-to-date, this is the book every administrative professional should own.
Book Description
Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. Written in a down-to-earth style, Administrative Assistant’s and Secretary’s Handbook provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its third edition, the book has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time and stress management, customer service, event planning, web conferencing, math for office professionals, office management and supervision, transcription, and much more. Comprehensive and completely up-to-date, this is the book every administrative professional should own.
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| Customer Reviews: Read 10 more reviews...
 A Necessity November 17, 2008
Brenda L. Courtien (Wantagh, NY United States)
This book is a necessity for me to have. I plan on going back into the work force soon after very long absence. Times have changed and I feel I will refer to this book.
 books from Amazon will improve your knowledge October 23, 2007
Svanidze Ann (Georgia, former USSR)
1 out of 1 found this review helpful
The book is a perfect solution for administrative assistants mainly.
Do not hesitate to buy this product
Good Reminder Handbook October 19, 2007
Andrea Fernandini (Florida, USA)
1 out of 1 found this review helpful
This book was a good reminder of some things I learned, and it's good for those who want to learn more about administrative duties.
Administrative Assistant's and Secretary's Handbook (Second Edition) June 23, 2007
T. Joiner (New York City)
1 out of 1 found this review helpful
This book is spectacular. It is up to date on everything. It defined exactly what my role will be in a job, the methods of being a savvy assistant and the explanations of duties is detailed and easy to follow. I have vowed to have this book in my desk at every assignment I work at.
It's like the Administrative Assistant's Bible!
 Administrative Assistant & Secretary Handbook May 27, 2007
RT (USA)
5 out of 5 found this review helpful
Overall not bad. I ordered the book because I discovered general clerical tasks such as envelope & letter formats, answering phones, taking messages were not common knowledge to highschool graduates. This book gave our receptionist who had no office/clerical training good guidlines to follow. The computer section is outdated.
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