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Business Etiquette: 101 Ways to Conduct Business with Charm and Savvy | 
 enlarge | Authors: Ann Marie Sabath, Ann Marie Sabbath
Publisher: Career Press
Category: Book
List Price: $12.99
Buy Used: $1.80
You Save: $11.19 (86%)
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Rating:  9 reviews
Sales Rank: 331577
Media: Paperback
Edition: 2
Pages: 224
Number Of Items: 1
Shipping Weight (lbs): 0.5
Dimensions (in): 8.1 x 5.2 x 0.5
ISBN: 1564146146
Dewey Decimal Number: 395.52
EAN: 9781564146144
ASIN: 1564146146
Publication Date: February 15, 2002
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Condition: Used - Good Default Text
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Product Description
Ann Marie Sabath, the "Ms. Manners of the Midwest," according to USA Today, offers to-the-point solutions to the most commonly asked business etiquette questions. She helps readers overcome moments of indecision, giving them the ability to function with the confidence that the impression they are making is a positive one. She helps us avoid that oh so embarrassing office faux pas, or unintentional inappropriate behavior, or appearance blunders that could lead to ridicule, social seclusion or even business disaster. This book thoroughly examines: the art of getting people to talk; proper attire; correct correspondence including rules about email; pleasing phone manners with tips about voicemail; dealing with decision-makers; handling social occasions and situations with ease and grace; international courtesy including the dos and taboos; and many business occasions where knowing the correct thing to do will pay off.
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| Customer Reviews: Read 4 more reviews...
 What they don't teach you in your MBA program March 22, 2008
Mr. Robert C. Bonds (McAllen,TX-Rio Grande Valley)
As a business executive I have interviewed scores of individuals seeking to advance their career and most of them do not know how. It is not they are lacking in education but what they do lack is the savvy on how to present themselves in business situations that highlights their best skills and attirbutes.
While Ann Marie Sabath's work is not a how to land your next job book, it is full of those important tips how to deal with some of the most sticky of work situations. The same situations that typically come up in a job interview questions when is asked how do you deal with XYZ situation and if answered wrong can prevent one from moving up the management ladder.
Further, Sabath's pointers can help one manuever through those uncomfortable situations where the boss may be looking and trying to size you up for an important project or future role in the company.
Written in a quick to read and at times witty fashion, I highly recommend this book for those starting out their business career or those who are leaving the military starting their civilian career in management.
Not Excellent, but Ok December 27, 2007
R Goodwin (GA)
Not an excellent guide, but I was able to get a few pointers or refreshers that help me in the workplace. Out of 101, I probably highlighted or underlined 25.
 Lite-reading .... learning and chuckling at the same time November 5, 2007
Pork Chop (Lisbon, Portugal)
Since this author makes a living writing newspaper articles, but mainly,
doing corporate presentations, or so she says, this explains the lite-
reading aspect of the book's 191 pages, and the tendency of the author
to teach various situations of etiquette while having the readers
chuckling on and off, throughout the work. Not being an expert, some of
the advise, a few times, is questionable, especially for people at home
receiving calls from telemarketers, to demand to speak to those guys'
supervisors. Really ? Get real! Especially with sales outfits making
calls from across the planet in India, where can you find a supervisor
over there, or if you find one, who knows what the do-not-call list is,
or cares. Other situations are appropriate and interesting.
The brevity, and lite-ness of the book suggests the author mainly
benefits workers from lowering those busy-bodies blood pressure through
this etiquette lesson in major corporations, vs. training these to become
experts.
 Nothing New June 1, 2000
13 out of 14 found this review helpful
I didn't find this book terribly useful. Most of the concepts presented in the book were common sense and did not specifically apply to business. The book centered around typical social etiquette (which certainly applies in the business world), but did not provide much business-specific guidance. I found that most of the concepts were covered in general etiquette publications. I was also disappointed to find that the book did not provide specific solutions for breaches in business etiquette. I guess I was looking for some nice catch-phrases and replies for the business user. I do think the book was simple to read, and might be a good book for newcomers to American business etiquette.
The author should stick to 'American' business etiqutte. March 27, 2000
Ruth L. Kern (Barrington, IL United States)
3 out of 5 found this review helpful
This is an easy to read booklet; I read it while waiting at the airport in Madrid to catch my flight back to the USA. Ann Marie Sabath, like many of us Americans, knows what is right and wrong in our country 'etiquettely speaking;' however, she is presumptuous when she gives 'international' business etiquette advice. I agree with the reviewer, who was born and raised in Hong Kong, who says that Ms. Sabath is giving etiquette advice about the Chinese without the proper knowledge of the culture. For a person to really know the etiquette of a country, he should have been born in that country and/or have lived in it for a number of years. Being born in a country AND living in it, however, is the best way to know 'the customs and etiquette' of a particular country. Ms. Sabath should stick with 'American' business etiquette.
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