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Field Guide for the Experience Economy

Field Guide for the Experience Economy

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Author: B. Joseph Pine & James H. Gilmore
Publisher: Strategic Horizons LLP
Category: Book

Buy New: $10.00



Rating: 3.5 out of 5 stars 3 reviews
Sales Rank: 156695

Media: Pamphlet
Pages: 12
Shipping Weight (lbs): 0.1
Dimensions (in): 7.8 x 4.5 x 0.1

ISBN: 0977784606
Dewey Decimal Number: 650
EAN: 9780977784608
ASIN: 0977784606

Publication Date: June 2005
Shipping: Eligible for Super Saver Shipping
Availability: Usually ships in 24 hours

Similar Items:

  • The Experience Economy: Work Is Theater & Every Business a Stage
  • Authenticity: What Consumers Really Want
  • Managing the Customer Experience: Turning customers into advocates (Financial Times Series)
  • Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers
  • Welcome to the Experience Economy

Editorial Reviews:

Product Description
From B. Joseph Pine II and James H. Gilmore, authors of The Experience Economy, comes the Field Guide for the Experience Economy.

A hands-on resource designed to provide real-world learning, the Field Guide contains key models and exercises for evaluating and extracting best principles from experiences throughout the Experience Economy including:

3S Model of Customer Relationships
Assessing the "Sweet Spot" for Experiences
Deciphering the Drama of Business Experiences
G-way: Secondary Factors
"Ing" the Thing
Performing a Sensory Assessment
Progression of Economic Value
Real/Fake Matrix of Authenticity
Taking Note of the Notable
T-H-E-M-E Model

Geared for a wide variety of uses - from group learning and executive education, to university classes, employee training and even leading your own Learning Excursions - this pocket-sized reference packs powerful lessons in a compact package.

The Field Guide is an ideal tool to encourage learning and creative exploration among your co-workers, colleagues, clients, and throughout your entire organization.



Customer Reviews:

5 out of 5 stars I'll never look at a door with the word Push on it the same way again.   July 26, 2007
Doug Johnson (Chicago, IL)
4 out of 4 found this review helpful

What does a fashion designer think (and then magically see) when they stare at a blank piece of paper? What does a college football scout see (and then instantly believe) while watching a high school athlete. I don't have those answers. They haven't written their own field guides yet. I do have the answer though to how Jim Gilmore and Joe Pine see and think while experiencing anything and everything. With the Field Guide, I get a glimpse into how they think.

And after reading, rereading, dog-earring, high-lighting, underlining, practicing and implementing their tools within the Field Guide, I now see and create experiential offerings in a thorough light. The Experience Economy originally helped me think and discuss; the Field Guide helps me see and do.



4 out of 5 stars See the World Differently   February 20, 2007
Robert H. Dean (Chicago, IL)
2 out of 2 found this review helpful

The Experience Economy is a book that is rich in models, principles and frameworks. Pine & Gilmore's Field Guide serves as a handy tool to help you identify "best principles" for learning excursions and in "experiencing experiences". The Guide is concise, visual, and leaves you wanting more.



1 out of 5 stars the desillusion experience   January 15, 2007
Willem R.M. van Rossem
11 out of 12 found this review helpful

I would like to express my unhappiness with the purchase of the Field Guide for the Experience Economy. I truly enjoyed the original book Experience Economy. As I found it most interessting, I wanted to buy the Field Guide. What a dissappointment! Paying 10 dollars (plus shipping) for a mere brochure that I finished in 3 minutes was not the best purchasing experience I had. The leaflet just was a recap of some items of the book and had very little added value. I urge you not to buy it.

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