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•Do You Matter? How Great Design Will Make People Love Your Company
•Influence: Science and Practice (5th Edition)
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•Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business
•Buyology: Truth and Lies About Why We Buy
•The New Rules of Marketing and PR: How to Use News Releases, Blogs, Podcasting, Viral Marketing and Online Media to Reach Buyers Directly
•Closing the Innovation Gap: Reigniting the Spark of Creativity in a Global Economy
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Bestsellers
1.Predictably Irrational: The Hidden Forces That Shape Our Decisions
2.The Tipping Point: How Little Things Can Make a Big Difference
3.Influence: The Psychology of Persuasion (Collins Business Essentials)
4.Yes!: 50 Scientifically Proven Ways to Be Persuasive
5.Nudge: Improving Decisions About Health, Wealth, and Happiness
6.Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant
7.Sway: The Irresistible Pull of Irrational Behavior
8.The New Rules of Marketing and PR: How to Use News Releases, Blogs, Podcasting, Viral Marketing and Online Media to Reach Buyers Directly
9.Raving Fans: A Revolutionary Approach To Customer Service
10.Web Analytics: An Hour a Day
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1.The 29% Solution: 52 Weekly Networking Success Strategies
2.Tuned In: Uncover the Extraordinary Opportunities That Lead to Business Breakthroughs
3.Predictably Irrational: The Hidden Forces That Shape Our Decisions
4.The Tipping Point: How Little Things Can Make a Big Difference
5.Yes!: 50 Scientifically Proven Ways to Be Persuasive
6.Influence: The Psychology of Persuasion (Collins Business Essentials)
7.Sway: The Irresistible Pull of Irrational Behavior
8.Stumbling on Happiness
9.Confessions of a Municipal Bond Salesman
10.Little Red Book of Selling: 12.5 Principles of Sales Greatness
Most Wished For
1.Predictably Irrational: The Hidden Forces That Shape Our Decisions
2.Yes!: 50 Scientifically Proven Ways to Be Persuasive
3.Nudge: Improving Decisions About Health, Wealth, and Happiness
4.The Tipping Point: How Little Things Can Make a Big Difference
5.Influence: The Psychology of Persuasion (Collins Business Essentials)
6.Sway: The Irresistible Pull of Irrational Behavior
7.The New Rules of Marketing and PR: How to Use News Releases, Blogs, Podcasting, Viral Marketing and Online Media to Reach Buyers Directly
8.Click: What Millions of People Are Doing Online and Why it Matters
9.Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant
10.The Wisdom of Crowds
 

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The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs 
enlarge enlarge  		 The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
Authors: Bill Price, David Jaffe

List Price: $27.95
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New (35) Used (11) from $14.50

Rating: 5.0 out of 5 stars 7 reviews
Sales Rank: 55327
Category: Book
ASIN: 0470189088
Publication Date: March 21, 2008
Availability: Usually ships in 1-2 business days
Best Service Is No Service, The: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs 
enlarge enlarge  		 Best Service Is No Service, The: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
Authors: Bill Price, David Jaffe

List Price: $36.95
Buy New: $20.99
You Save: $15.96 (43%)



New (18) Used (3) from $20.99

Sales Rank: 1362081
Category: Book
ASIN: 1423360087
Publication Date: March 21, 2008
Availability: Usually ships in 1-2 business days
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