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Fish! A Remarkable Way to Boost Morale and Improve Results | 
 enlarge | Authors: Stephen C. Lundin, Harry Paul, John Christensen
Creator: Ken Blanchard
Publisher: Hyperion
Category: Book
List Price: $19.95
Buy Used: $2.57
You Save: $17.38 (87%)
New (113) Used (156) Collectible (30) from $2.57
Rating:  222 reviews
Sales Rank: 683
Media: Hardcover
Edition: 1
Pages: 115
Number Of Items: 1
Shipping Weight (lbs): 0.4
Dimensions (in): 8.4 x 5.6 x 0.7
ISBN: 0786866020
Dewey Decimal Number: 658.314
EAN: 9780786888825
ASIN: 0786866020
Publication Date: March 8, 2000
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Condition: No writing or highlighting. Please select expedited shipping for Priority Mail delivery. We ship daily!
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Amazon.com Review
Here's another management parable that draws its lesson from an unlikely source--this time it's the fun-loving fishmongers at Seattle's Pike Place Market. In Fish! the heroine, Mary Jane Ramirez, recently widowed and mother of two, is asked to engineer a turnaround of her company's troubled operations department, a group that authors Stephen Lundin, Harry Paul, and John Christensen describe as a "toxic energy dump." Most reasonable heads would cut their losses and move on. Why bother with this bunch of losers? But the authors don't make it so easy for Mary Jane. Instead, she's left to sort out this mess with the help of head fishmonger Lonnie. Based on a bestselling corporate education video, Fish! aims to help employees find their way to a fun and happy workplace. While some may find the story line and prescriptions--such as "Choose Your Attitude," "Make Their Day," and "Be Present"--downright corny, others will find a good dose of worthwhile motivational management techniques. If you loved Who Moved My Cheese? then you'll find much to like here. And don't worry about Mary Jane and kids. Fish! has a happy ending for everyone. --Harry C. Edwards
Product Description
Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Across the street from her office is Seattles very real Pike Place Fish Market, world famous and wildly successful thanks to its fun, bustling, joyful atmosphere and customer service. By applying ingeniously simple lessons learned from the actual Pike Place fishmongers, our manager learns how to energize those who report to her and effect an astonishing transformation in her workplace. Addressing todays work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profoundthe hallmarks of a true business classic. Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom.
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| Customer Reviews: Read 217 more reviews...
 Makes work fun September 19, 2008
Sandra Grant (New York)
1 out of 1 found this review helpful
Fish! is a great book that teaches you how to have fun at work and make your job into something you enjoy coming to each day. It tells the story of a woman who goes through a transformation to learn this very thing from an unlikely source: the fish mongers at a Seattle fish market. A cute story and helpful book that has been used effectively in my company.
Another business fable I just came across that I'm really excited about is Squawk!: How to Stop Making Noise and Start Getting Results
Great read! September 18, 2008
Nelson Costa (Napa, CA USA)
This book should be a mandatory read for all new leaders! It is an easy read that keeps you interested from beginning to end. The philosophy is basic and simple; however extremely practicle and most of all...effective!!!
 I Like The Book But.... August 31, 2008
Michael Gooch (Texas, USA)
I really liked this simple, small book. I really did. However, as a director of human resources, I was hoping for more depth. While the book is a fun tale, the lessons contained therein are too whimsical to really help corporations with their real problems. Sure, everyone wants to strive for fun, teamwork, etc., however, the daily arena does not allow such graceful answers.
Once again, I liked the book just don't expect to be pointed in a corrective position.
Michael L. Gooch, SPHR Author of Wingtips with Spurs
Fish! for Teambuilding August 15, 2008
Janet Lange (Kansas City)
We used Fish! as a team-building exercise at work. We read about 20 pages a week and then discussed. Even people who don't like to read, enjoyed it because it's such a quick, easy, story. I did get CD's for a few people. This was a group that needed to become cohesive, and after the second week, everyone was animated about Fish! People shared their own experiences as it related to the story. Very easy discussion starter. Now they want to take a field trip from Kansas City to Seattle to visit Pike Place Fish Market!
 Great learning, easy read August 6, 2008
A. Bertelli (Sao Paulo, Brazil)
I loved this book. Simple and direct, it makes you reflect about all that can be done in our day to day to make it superb. It does not rely on magic formulas or rocket science, the author just leaves it in our hands... He does not deny the fact that businesses are overwhelmed with emotions and percetions, which in the end are much more powerfull than we realize.
It is written in the format of a story which makes this book a pleasure to read. Once I started I wouldn't stop !
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