What is Lean Six Sigma | 
 enlarge | Authors: Michael L. George, David Rowlands, Bill Kastle
Publisher: McGraw-Hill
Category: Book
List Price: $14.95
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Rating:  21 reviews
Sales Rank: 12368
Media: Paperback
Edition: 1
Pages: 96
Number Of Items: 1
Shipping Weight (lbs): 0.3
Dimensions (in): 8.8 x 5.8 x 0.3
ISBN: 007142668X
Dewey Decimal Number: 658.562
UPC: 639785384342
EAN: 9780071426688
ASIN: 007142668X
Publication Date: October 27, 2003
Availability: Usually ships in 1-2 business days
Shipping: International shipping available
Condition: Brand new book delivered from the UK in 10-14 days.
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| Editorial Reviews:
Product Description
A quick introduction on how to use Lean Six Sigma to. improve your workplace, meet your goals, and. better serve your customers. . . Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you�ll discover how this remarkable quality improvement method can give you the tools to identify and eliminate waste and quality problems in your own work area. . . Packed with diagrams, cartoons, and real-life examples, What is Lean Six Sigma? reveals the �four keys� of Lean Six Sigma and how they apply to your own job: . . . - Delight your customers with speed and quality .
- Improve your processes .
- Work together for maximum gain.
- Base decisions on data and facts .
. . You�ll see the big picture of what your company hopes to gain with Lean Six Sigma, how it may affect your work area, and what it can mean to you personally. .
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| Customer Reviews: Read 16 more reviews...
Good intro into Lean Six Sigma November 18, 2008
Neta J. Scarpari
This book is a quick read and great introduction to Lean Six Sigma for those unfamiliar with the concepts and implementation of a Lean Six Sigma initiative.
 Ouch August 12, 2008
Quality Guy (Seattle, WA)
1 out of 1 found this review helpful
I'm sorry but this book lacks any depth at all. I would recommend not buying this book. This is superficial coverage and should only be read by those who know absolutely nothing about quality management.
 What is Lean Six Sigma Book Review September 21, 2007
Paul F. Erny
1 out of 1 found this review helpful
This book is an excellent primer for people considering instituting the Lean Six Sigma process within their company. It is an easy and quick read. We have used multiple copies to introduce the process to our empolyees.
What is LEAN SIX SIGMA? June 11, 2007
Mr. T. J. Scally (IRELAND)
1 out of 1 found this review helpful
Excellent Lean Six Sigma overview book - suitable to hand out during Yellow Belt or Green Belt Training as a support to the participants. As a Certified Black Belt, I can confirm the material is correct (for the experts) & can be understood (for the folk new to LSS).
An accelerated explanation of how to produce more and better results, in less time, and at a lower cost May 16, 2007
Robert Morris (Dallas, Texas)
3 out of 3 found this review helpful
It seems eminently appropriate that a book which explains what Lean Six Sigma is (and isn't) should exemplify the same principles it addresses: It delights its reader with the speed by which its material is covered and with the quality of that material, it offers immediate help with mastering whatever the given process (or processes) may be, its authors work effectively with their reader to achieve the desired objectives within that reader's organization, and they prepare their reader to make better decisions, based on verifiable data.
Many people who consider purchasing it may be deterred by terms such Six Sigma and Lean which tend to be associated only with immensely large and complicated organizations such as GE and Motorola. In fact, authors Mike George, Dave Rowlands, and Bill Kastle include a number of mini-case studies throughout their narrative that suggest how decision-makers in almost any organization (regardless of size or nature) can apply Lean Six Sigma to produce more and better results, in less time, and at a lower cost if (huge "if") there are leadership at the top of the given organization, buy-in and sustained commitment at all levels and in all areas, sufficient resources, and accurate and consistent performance measurement.
For me, some of the most valuable material is provided in Chapter 8, "Making Improvements That Last." After explaining the Define-Measure-Analyze-Improve-Control (DMAIC) process, the authors make skillful use of various "Figures" that serve two separate but related purposes: they highlight key points, and, they facilitate, indeed expedite frequent review of those points later. For example, Figure 8.1: Sample Project Charter that demonstrates how to capture the essence of a Lean Six Sigma project. It describes what the team should accomplish, who will work on the project (and in what roles), timelines and other key information. Then with Figure 8.3: Value Stream Map, the authors indicate with the example provided how the value stream map, based on an actual process, captures the main sequence of activities in the boxes across the top line. If executed with rigor and discipline, the DMAIC process offers a framework for effective collaboration that will reveal real solutions to root problems.
Those who share my high regard for this book are urged to check out James P. Womack and Daniel T. Jones's Lean Thinking: Banish Waste and Create Wealth in Your Corporation and their more recent book, Lean Solutions: How Companies and Customers Can Create Value and Wealth Together. Also, Michael George's Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions, The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed (with John Maxey and David T. Rowlands) and Fast Innovation: Achieving Superior Differentiation, Speed to Market, and Increased Profitability (with James Works, and Kimberly Watson-Hemphill).
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