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ITIL V3 Foundation Complete Certification Kit - Study Guide Book and Online Course | 
 enlarge | Authors: Tim Malone, Michael Wedemeyer, Gerard Blokdijk
Publisher: Emereo Pty Ltd
Category: Book
List Price: $99.97
Buy New: $82.14
You Save: $17.83 (18%)
New (12) Used (4) from $82.14
Rating:  99 reviews
Sales Rank: 11711
Media: Paperback
Edition: Pap/Onl
Pages: 160
Number Of Items: 1
Shipping Weight (lbs): 0.9
Dimensions (in): 11.6 x 8.1 x 0.5
ISBN: 098048524X
Dewey Decimal Number: 004
EAN: 9780980485240
ASIN: 098048524X
Publication Date: March 6, 2008
Shipping: Eligible for Super Saver Shipping
Availability: Usually ships in 24 hours
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Product Description
As the industry standard in terms of Process, Service and Lifecycle Management for IT, the ITIL Foundation exam is the most popular entry-level certification, particularly for individuals switching from another career to IT. This kit prepares you for the certification exam by offering valuable information on the ITIL Framework, ITIL Certification and IT Service Management. This Kit contains the book and online course access that provides everything you need to prepare for the ITIL V3 Foundation Certification Exam, including in-depth coverage of all exam objectives, scenarios to easily demonstrate the processes in action, and practice exam questions for that last minute test preparation. ITIL V3 Foundation Complete Certification Kit This Study Guide and Online Course access provides complete, in-depth coverage of all exam objectives for the ITIL V3 Foundation exam in a systematic approach, so you can be confident you're getting the instruction you need. . Real-world scenarios put what you've learned in the context of service solutions . Thought provoking questions to challenge your thinking and understanding . Exam Essentials in each chapter helps you zero in on what you need to know . Includes practice exam questions A Real World Guide to ITIL V3 Skills. Key information and real world examples organized around the actual day-to-day tasks and challenges you'll face in the field of IT Service Management. . Practice what you've learned with challenging ITIL Foundation exam style questions . Based on specific exam objectives - use this as a lab manual for certification preparation.
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| Customer Reviews: Read 94 more reviews...
 The Best ITIL Training I've Found January 7, 2009
S. Gibbons
This is the best ITIL Training Course I have seen. It is well organized and to the point.
ITIL V3 Foundation Complete Certification Kit January 6, 2009
Stano (UK)
Superb book accompanied by excellent online learning content. Highly recommended !!!! 10 out of 10 ! :-)
 ITIL foundation certificate January 5, 2009
Manoj Tiwary (Canada)
I bought this book as prep for my exam to the ITIL foundation certificate. I found the online material to be a great as it takes you step by step in laying the foundation of ITIL concepts. The book is concise and targeted for the foundation exam. I would love to see the book to be a bit easier to read in future revisions as it jumps from one chapter to other. However the online material makes for any lacking on the book's part.
A definite recommend to my peers.
Great for preparing the ITIL exam January 5, 2009
J. Leo (San Francisco, CA USA)
Great resource for ITIL exam. I used it exclusively and was able to pass the exam on the first try. However, the online course repeats much of what's already on the book.
Excellent Investment January 4, 2009
M.Kraft (United States)
The Art of Service's certification kit provides the reader with a very comprehensive study guide. The online material supports the study guide and not only builds your knowledge but accelerates your study time. This package is an excellent investment for anyone interested in gaining the knowledge associated with the ITILv3 foundation certification.
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