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Catalytic Coaching: The End of the Performance Review | 
 enlarge | Author: Garold L. Markle
Publisher: Quorum Books
Category: Book
Buy New: $25.00
New (11) Used (3) from $25.00
Rating:  7 reviews
Sales Rank: 266504
Media: Paperback
Pages: 336
Number Of Items: 1
Shipping Weight (lbs): 1.1
Dimensions (in): 8.9 x 6 x 1.1
ISBN: 0313360839
Dewey Decimal Number: 658
EAN: 9780313360831
ASIN: 0313360839
Publication Date: January 30, 2000
Shipping: Eligible for Super Saver Shipping
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Product Description
After two decades of hands-on experience with performance management systems in some of the world's most well recognized organizations, Markle has come to propound what he calls "a universal law of modern business." People hate performance reviews. Drawing upon his studies of and experience with systems theory and illustrating his points with real-life examples, Markle explains why employees and managers both have come to regard the ubiquitous performance evaluation as industry's poorest performing, most ineffective, and least efficient personnel practice. By digging down to its roots, he helps us understand why attempts to correct the flawed system fail. He provides an innovative way to measure their ineffectiveness and inefficiency and then introduces his "catalytic coaching" to replace them. Markle shows how his system is superior to others in five key business outcomes: 1) positive behavioral change; 2) motivation to work hard; 3) retention of key contributors; 4) internal promotions and succession; and 5) prevention of and protection from lawsuits. Not only is catalytic coaching more effective, it is also more efficient: it requires far less time and paperwork to implement and maintain. Markle gives his readers all of the forms, instruments and detailed instructions they need to operationalize his system. Business executives, senior HR professionals, and organization development specialists will benefit particularly from his presentation, as will other managers, executives, and supervisors, all of whom must learn to "take ownership" of their responsibilities to their organizations and themselves.
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| Customer Reviews: Read 2 more reviews...
 Unscientific Nonsense February 12, 2007
Carl A. W. Aylen
8 out of 11 found this review helpful
The author spends nearly half the book with criticsm of performance measurement, a technique currently practiced by the vast majority of fortune 500 companies. He then sets up a "model" for assessing performance measurement techniques and uses this to "prove" that such techniques must fail, are totally useless and have adverse impacts on any organization deploying them. He then indicates that he alone knows what's best (apparently the rest of us are fools). Having poured scorn on his competition, he then puts forward the technique of Catalytic Coaching but of course fails to subject it to the same model that he used in his diatribe against performance measurement. The truth, as any management professional well knows, is that if you don't measure it, you can't manage it! Avoiding the issue does not resolve it. This book is unscientific nonsense dressed up in the language of science in order to deceive the reader.
 This is an important book for business leaders January 26, 2002
Judith Anderson (New York, NY USA)
8 out of 9 found this review helpful
Anyone who has been through a performance review or had to deliver one knows they are not providing the performance benefit they were designed to provide. In fact, they are usually demotivating and have a negative impact on performance. As a consultant to management and coach to CEOs, my experience has been that everyone hates the process, it doesn't deliver and it's painful. Garold Markle has an alternative which is working, is constructive, and leads to a feedback-rich culture of performance. Contrast this to the blame-oriented approach that we inherited. This is an important work. I recommend it highly. His approiach is clear and the tools supportive.
caring , coaching and compassion with accountability September 4, 2001
Terry S. Slinde (Des Moines, Iowa)
7 out of 8 found this review helpful
In my role as an advisor to CEO's, Presidents, and owners of midsize to large corporations,Gary's book has been very helpful and enlightening. After reading Gary's book, I highlighted several parts of it to share with those final decision makers. The response has been overwhelmingly positive. Most have purchased the book and shared it with their top staff for implimentation. Gary's approach of Catalytic Coaching integrates, in a clear way, the elements of caring, coaching, and compassion, with accountability, that so many business are searching for these days. I would recommend buying the book first and then contacting Gary Markle.
Catalytic Coaching Effective Even in Large Law Firm May 3, 2000
Gary L Wickert (Houston, Texas)
18 out of 19 found this review helpful
As managing partner for a large, downtown Houston law firm, I was searching for a new method of working with young lawyers and support staff and helping them grow. I found what I was searching for in Catalytic Coaching! After taking on the role of "coach", I have seen several personnel problems simply disappear and morale in our multi-floor office has skyrocketed. While I was not able to directly utilize the worksheets and action plans set forth in the appendix, the balance of the book was miraculously relevant to and instrumental in getting control of our personnel difficulties. This process is NOT liberal "raise the employee's self-esteem banter"...it IS an effective process and a valuable resource for any business, large or small. Both our organization and our employees have benefitted tremendously from it.
A Critical Piece of the Management Puzzle April 9, 2000
Michael R. Hagy (Philadelphia, Pennsylvania)
19 out of 20 found this review helpful
Recently I had the pleasure of enjoying Mr. Markle's company at a preofessional convention we attended in San Diego. I was delighted to hear that Gary's new book, "Catalytic Coaching" was now available through Amazon.com.As an executive coach to CEO's and their senior management teams with Client's throughout north America, I found Gary's work to provide an exceptional piece to today's management puzzle. By joining Dr. Deming in challenging the value of the annual performance review system, Gary has redefined management's role into that of an internal coach to the employee. Quite simply, "Catalytic Coaching" is focused on future employee performance. Instead of rehashing past issues, Gary's practical process proactively addresses the employee's workplace behaviors, and how they impact the organization's bottom line. His process is clear, practical and highly attractive as an alternative to present-day evaluation systems which, I have personally observed in organizations throughout the world, simply do not work. Reading the book, you can hear Gary's conversational style and strength as a speaker. The content is readable and concise, so much so that you will want to invite Gary as a speaker to your organziation. To date, two of my Clients are exploring the process, and are planning on implementing "Catalytic Coaching" as their standard for improving employee performance. I look forward to being an integral part of this transformation. Having twice read the book from cover-to-cover, I felt compelled to submit these comments on Gary's work. Please feel free to contact me should you desire further information or clarification. Submitted, Michael R. Hagy TEC Chair - Philadelphia
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