Customer Service
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| | Customer Service Skills for Success
Author: Robert W Lucas
Buy New: $53.59
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Sales Rank: 40520
Category: Book
ASIN: 0073545449
Publication Date: January 14, 2008
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| | The Value Profit Chain : Treat Employees Like Customers and Customers Like Employees
Authors: James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger
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Avg. Customer Rating:  3 reviews
Sales Rank: 97354
Category: Book
ASIN: 0743225694
Publication Date: January 9, 2003
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| | The CRM Handbook: A Business Guide to Customer Relationship Management (Addison-Wesley Information Technology Series)
Author: Jill Dyche
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Sales Rank: 202922
Category: Book
ASIN: 0201730626
Publication Date: August 19, 2001
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Condition: VERY minor wear to cover, text perfect
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| | Consumer-Centric Category Management : How to Increase Profits by Managing Categories based on Consumer Needs
Author: Acnielsen
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Sales Rank: 98355
Category: Book
ASIN: 0471703591
Publication Date: December 7, 2005
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| | A Guide to Computer User Support for Help Desk and Support Specialists, Third Edition
Author: Fred Beisse
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Sales Rank: 134907
Category: Book
ASIN: 0619215100
Publication Date: June 3, 2004
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| | The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
Authors: Bill Price, David Jaffe
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Sales Rank: 102039
Category: Book
ASIN: 0470189088
Publication Date: March 21, 2008
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| | 100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do
Author: Peter J Venison
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Sales Rank: 48940
Category: Book
ASIN: 0595367267
Publication Date: December 20, 2005
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| | Strategic Database Marketing
Author: Arthur Middleton Hughes
List Price: $49.95
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Avg. Customer Rating: 16 reviews
Sales Rank: 53788
Category: Book
ASIN: 007145750X
Publication Date: August 26, 2005
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| | Get More Referrals Now!
Author: Bill Cates
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Avg. Customer Rating: 22 reviews
Sales Rank: 26098
Category: Book
ASIN: 0071417753
Publication Date: March 19, 2004
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| | Moments of Truth
Author: Jan Carlzon
List Price: $13.00
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Avg. Customer Rating: 20 reviews
Sales Rank: 54575
Category: Book
ASIN: 0060915803
Publication Date: February 15, 1989
Availability: Usually ships in 1-2 business days
Condition: Good condition, wear from reading and use. All pages are intact, and the cover is intact and has some creases. The spine has signs of wear and creases. This copy may include "From the library of" labels, stickers or stamps and be an ex-library copy.
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