Customer Service
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| | The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
Authors: Bill Price, David Jaffe
List Price: $27.95
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Avg. Customer Rating:  7 reviews
Sales Rank: 67779
Category: Book
ASIN: 0470189088
Publication Date: March 21, 2008
Availability: Usually ships in 1-2 business days
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| | Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Author: Leonard L. Berry
List Price: $28.00
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Avg. Customer Rating: 18 reviews
Sales Rank: 37435
Category: Book
ASIN: 0684845113
Publication Date: February 12, 1999
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| | Customers For Life: How To Turn That One-Time Buyer Into a Lifetime Customer
Authors: Carl Sewell, Paul B. Brown
List Price: $14.95
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Avg. Customer Rating:  34 reviews
Sales Rank: 29559
Category: Book
ASIN: 0385504454
Publication Date: November 2002
Availability: Usually ships in 1-2 business days
Condition: Ships SAME or NEXT business day. We Ship to APO/FPO addr. Choose EXPEDITED shipping and receive in 2-5 business days. See our member profile for customer support contact info.
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| | Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
Author: Jack Mitchell
List Price: $19.95
Buy Used: $2.47
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Avg. Customer Rating: 33 reviews
Sales Rank: 17400
Category: Book
ASIN: 1401300340
Publication Date: June 11, 2003
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Condition: Help save a tree. Buy all your used books from Green Earth Books. Read -> Recycle -> Reuse!
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| | Naked Conversations: How Blogs are Changing the Way Businesses Talk with Customers
Authors: Robert Scoble, Shel Israel
List Price: $24.95
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Avg. Customer Rating: 49 reviews
Sales Rank: 50593
Category: Book
ASIN: 047174719X
Publication Date: January 2006
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| | The Art of Selling to the Affluent: How to Attract, Service, and Retain Wealthy Customers & Clients for Life
Author: Matt Oechsli
List Price: $27.95
Buy New: $14.70
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Avg. Customer Rating: 9 reviews
Sales Rank: 12074
Category: Book
ASIN: 0471703230
Publication Date: December 27, 2004
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| | The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization
Author: Robert Spector
List Price: $21.95
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Avg. Customer Rating:  4 reviews
Sales Rank: 37602
Category: Book
ASIN: 0471702862
Publication Date: March 8, 2005
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| | Consumer Behavior: Buying, Having, and Being, 6th Edition
Author: Michael R. Solomon
List Price: $40.00
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Avg. Customer Rating:  2 reviews
Sales Rank: 22487
Category: Book
ASIN: 0131404067
Publication Date: September 30, 2003
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| | Exceptional Customer Service: Going Beyond Your Good Service to Exceed the Customer's Expectation
Authors: Lisa Ford, David Mcnair, Bill Perry
List Price: $12.95
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Avg. Customer Rating: 3 reviews
Sales Rank: 39068
Category: Book
ASIN: 1580624588
Publication Date: January 1, 2001
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| | What's the Secret: To Providing a World-Class Customer Experience
Author: John R. Dijulius
List Price: $27.95
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Avg. Customer Rating: 4 reviews
Sales Rank: 21538
Category: Book
ASIN: 0470196122
Publication Date: May 2, 2008
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