Customer Service
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| | Services Marketing
Authors: Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
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Avg. Customer Rating:  6 reviews
Sales Rank: 13331
Category: Book
ASIN: 0072961945
Publication Date: May 2, 2005
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| | The Art of Selling to the Affluent: How to Attract, Service, and Retain Wealthy Customers & Clients for Life
Author: Matt Oechsli
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Avg. Customer Rating: 8 reviews
Sales Rank: 31192
Category: Book
ASIN: 0471703230
Publication Date: December 27, 2004
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| | Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases)
Author: Robert Bacal
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Avg. Customer Rating:  4 reviews
Sales Rank: 13320
Category: Book
ASIN: 007144453X
Publication Date: December 29, 2004
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| | Customer Service Training 101: Quick and Easy Techniques That Get Great Results
Author: Renee Evenson
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Sales Rank: 23104
Category: Book
ASIN: 0814472907
Publication Date: September 2, 2005
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| | The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market
Authors: Michael Treacy, Fred Wiersema
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Avg. Customer Rating: 27 reviews
Sales Rank: 6121
Category: Book
ASIN: 0201407191
Publication Date: January 9, 1997
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Condition: Cover wear and may contain some marks or writing. Keen Northwest ships in 2 business days or less. Refunds for any reason if item returned within 30 days of shipment.
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| | We: The Ideal Customer Relationship
Author: Steve Yastrow
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Avg. Customer Rating:  6 reviews
Sales Rank: 21540
Category: Book
ASIN: 1590791215
Publication Date: October 2007
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| | Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
Author: Jack Mitchell
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Avg. Customer Rating: 33 reviews
Sales Rank: 27445
Category: Book
ASIN: 1401300340
Publication Date: June 11, 2003
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| | CustomerCentric Selling
Authors: Michael Bosworth, John Holland
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Avg. Customer Rating:  21 reviews
Sales Rank: 53230
Category: Book
ASIN: 0071425454
Publication Date: November 21, 2003
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| | BE OUR GUEST
Author: Disney Institute
List Price: $10.95
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Avg. Customer Rating: 15 reviews
Sales Rank: 27883
Category: Book
ASIN: 0786853948
Publication Date: June 1, 2003
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| | Selling Today: Creating Customer Value and ACT! CRM Software Pkg (10th Edition)
Authors: Gerald L. Manning, Barry L. Reece
List Price: $173.33
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Avg. Customer Rating: 3 reviews
Sales Rank: 22330
Category: Book
ASIN: 0132221772
Publication Date: February 20, 2006
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