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| | Successful Customer Relationship Marketing
Authors: Merlin Stone, Bryan Foss
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Publication Date: September 1, 2001
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| | e-Business Readiness: A Customer-Focused Framework (Addison-Wesley Information Technology Series)
Authors: James Craig, Dawn Jutla
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Category: Book
ASIN: 0201710064
Publication Date: December 21, 2000
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 | | Lip Service Vs Customer Service: Making Customer Cents from Customer Senses
Author: Lynda Jeppesen
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ASIN: 078721969X
Publication Date: November 1995
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| | | Service Level Agreements: Measuring Cost and Quality in Service Relationships
Author: Andrew Hiles
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ASIN: 0412542404
Publication Date: April 1993
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| | Customer Care in Healthcare Certificate Program
Author: Daniel Farb
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Category: Book
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| | Customer Care (Management Shapers)
Authors: Frances Bee, Roland Bee
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ASIN: 0852927762
Publication Date: February 1, 1999
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| | La mision de la empresa/ The Northbound Train: Definir El Espiritu, Establecer Los Propositos, Fijar El Rumbo/ Finding the purpose, Fetting the direction, ... of Your Organization (Spanish Edition)
Author: K. Albrecht
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Sales Rank: 6576176
Category: Book
ASIN: 8449302447
Publication Date: September 1996
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| | Many Thin Companies: The Change in Customer Dealings and Managers Since September 11, 2001
Author: Tony Carter
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ASIN: 0789022478
Publication Date: September 28, 2004
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| | Higher Profits Through Customer Lock-In
Author: Joachim Buschken
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ASIN: 0324202652
Publication Date: December 15, 2004
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| | | 101 Activities for Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
Authors: Performance Research Associates, Ann Thomas, Jill Applegate
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ASIN: 0814414443
Publication Date: June 15, 2009 (In 157 Days)
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