Location:  Home» Web Dev » 100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do  
Categories
Web Dev
Web Marketing
General Marketing
E-commerce
New Releases
The Orange Code: How ING Direct Succeeded by Being a Rebel with a Cause
Programming Microsoft Dynamics CRM 4.0 (Pro-Developer)
Answering the Ultimate Question: How Net Promoter Can Transform Your Business
Customer Relationship Management, Second Edition
SugarCRM For Dummies (For Dummies (Computer/Tech))
Oracle CRM On Demand Reporting (Osborne Oracle Press)
Microsoft Dynamics(TM) CRM 4.0 Step by Step
Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Consumer Behaviour in Sport and Events: Marketing Action (Sports Marketing) (Sports Marketing)
The Designful Company: How to build a culture of nonstop innovation (Voices That Matter)
Bestsellers
1.Raving Fans: A Revolutionary Approach To Customer Service
2.The Ultimate Question: Driving Good Profits and True Growth
3.The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
4.The Orange Code: How ING Direct Succeeded by Being a Rebel with a Cause
5.Managing Expectations
6.Programming Microsoft Dynamics CRM 4.0 (Pro-Developer)
7.Salesforce.com For Dummies (For Dummies (Computer/Tech))
8.Little Red Book of Sales Answers: 99.5 Real World Answers That Make Sense, Make Sales, and Make Money (Jeffrey Gitomer's Little Books)
9.Marketing for Rainmakers: 52 Rules of Engagement to Attract and Retain Customers for Life
10.Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
Most Gifted
1.The Orange Code: How ING Direct Succeeded by Being a Rebel with a Cause
2.Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
3.Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
4.How to Become a Rainmaker: The Rules For Getting and Keeping Customers and Clients
5.Bag the Elephant!: How to Win and Keep Big Customers
6.The Ultimate Question: Driving Good Profits and True Growth
7.Raving Fans: A Revolutionary Approach To Customer Service
8.Beans: Four Principles for Running a Business in Good Times or Bad
9.The Big Book of Customer Service Training Games (Big Book Series)
10.100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do
Most Wished For
1.The Orange Code: How ING Direct Succeeded by Being a Rebel with a Cause
2.Naked Conversations: How Blogs are Changing the Way Businesses Talk with Customers
3.Raving Fans: A Revolutionary Approach To Customer Service
4.Killer Web Content: Make the Sale, Deliver the Service, Build the Brand
5.Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
6.The Art of Selling to the Affluent: How to Attract, Service, and Retain Wealthy Customers & Clients for Life
7.Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
8.Little Red Book of Sales Answers: 99.5 Real World Answers That Make Sense, Make Sales, and Make Money (Jeffrey Gitomer's Little Books)
9.The Ultimate Question: Driving Good Profits and True Growth
10.The Designful Company: How to build a culture of nonstop innovation (Voices That Matter)

100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do

100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do

enlarge enlarge 
Author: Peter J Venison
Publisher: AuthorHouse
Category: Book

List Price: $16.95
Buy New: $10.65
You Save: $6.30 (37%)



New (16) Used (7) from $10.60

Rating: 5.0 out of 5 stars 1 reviews
Sales Rank: 85753

Media: Paperback
Pages: 171
Number Of Items: 1
Shipping Weight (lbs): 0.6
Dimensions (in): 8.9 x 6 x 0.5

ISBN: 0595367267
Dewey Decimal Number: 338
EAN: 9780595367269
ASIN: 0595367267

Publication Date: December 20, 2005
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Condition: Brand New! Perfect Condition!

Editorial Reviews:

Product Description
Twenty-two years ago, author Peter Venison's Hotel Management became a best seller in the hotel and tourism industry, labeled a "must read" on the curriculum of every hotel school, and landed on the bookshelf of every hotel manager. Despite many requests for a follow-up volume, Venison declined, on the basis that he had nothing new to say. Now he does.

Holed up for several weeks in five star hotels while concluding a complicated business deal, Venison realized that the standards offered by the industry still fall short of perfection. As a result, he has put pen to paper to produce this handy catalogue of suggestions to hoteliers, based upon his considerable personal experience as a hotelier and perpetual hotel guest.

100 Tips for Hoteliers guides you from the inception of a hotel to its opening and operation, offering practical tips for each stage of the journey. It should prove equally useful to hotel school students as a checklist of what they can expect, and also to practicing hotel managers as a reminder of their responsibilities.

Proceeds from the sale of 100 Tips for Hoteliers will be donated to the Duke of Edinburgh Cup charity.




Customer Reviews:

5 out of 5 stars Worth reading several times   January 14, 2007
Martin Frank (Palais Kraft, Zuerich)
9 out of 9 found this review helpful

Peter Venison knows what he is writing about, and knows how to write well. His "100 Tips for Hoteliers" is easy to read and every page gives you ideas about what to do better in your own business, hospitality or not.

This is one of the few books on hotel or resort management which acknowledges that things can go wrong too. Peter Venison shows how to deal with endless rain or falling off bed legs and many more of the daily troubles reality puts in our plate. "101 Tips for Hoteliers" is far more to the point than the hospitality management classics written from the viewpoint of managers who avoid leaving their A/C offices. I recommend it to every new and every old hotel or resort manager.


SEO and Marketing Tips
BETA RELEASE
Loans | Web Advertising | Free Advertising | Cheap Loan | MortgagesCheap Books | Linens | iPod Sale | Layouts MySpace Игри
Magazin Ro 100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do