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1.	Raving Fans: A Revolutionary Approach To Customer Service
2.	The Ultimate Question: Driving Good Profits and True Growth
3.	The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
4.	The Orange Code: How ING Direct Succeeded by Being a Rebel with a Cause
5.	How to Become a Rainmaker: The Rules For Getting and Keeping Customers and Clients
6.	Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
7.	Programming Microsoft Dynamics CRM 4.0 (Pro-Developer)
8.	Management Lessons from Mayo Clinic: Inside One of the Worlds Most Admired Service Organizations
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1.	The Orange Code: How ING Direct Succeeded by Being a Rebel with a Cause
2.	Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
3.	Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
4.	How to Become a Rainmaker: The Rules For Getting and Keeping Customers and Clients
5.	Bag the Elephant!: How to Win and Keep Big Customers
6.	The Ultimate Question: Driving Good Profits and True Growth
7.	Raving Fans: A Revolutionary Approach To Customer Service
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9.	The Big Book of Customer Service Training Games (Big Book Series)
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4.	Killer Web Content: Make the Sale, Deliver the Service, Build the Brand
5.	Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
6.	The Art of Selling to the Affluent: How to Attract, Service, and Retain Wealthy Customers & Clients for Life
7.	Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
8.	Little Red Book of Sales Answers: 99.5 Real World Answers That Make Sense, Make Sales, and Make Money (Jeffrey Gitomer's Little Books)
9.	The Ultimate Question: Driving Good Profits and True Growth
10.	The Designful Company: How to build a culture of nonstop innovation (Voices That Matter)

Web Dev: Customer Service

The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

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The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

Authors: Bill Price, David Jaffe

List Price: ~~$27.95~~
Buy New: $15.39
You Save: $12.56 (45%)

New (37) Used (13) from $14.85

Rating: 5.0 out of 5 stars

7 reviews
Sales Rank: 188591
Category: Book
ASIN: 0470189088
Publication Date: March 21, 2008
Availability: Usually ships in 1-2 business days

Best Service Is No Service, The: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

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Best Service Is No Service, The: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

Authors: Bill Price, David Jaffe

List Price: ~~$24.95~~
Buy New: $14.99
You Save: $9.96 (40%)

New (11) Used (4) from $14.99

Sales Rank: 1039403
Category: Book
ASIN: 1423360109
Publication Date: March 21, 2008
Availability: Usually ships in 1-2 business days

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