Search Advanced SearchView Cart   Checkout   
 Location:  Home » Web Dev » Books » Subjects » Business & Investing » Industries & Professions » Customer Service  
Categories
Web Dev
Web Marketing
General Marketing
E-commerce
New Releases
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Management Lessons from Mayo Clinic: Inside One of the Worlds Most Admired Service Organizations
Sales and Service for the Wine Professional
What's the Secret: To Providing a World-Class Customer Experience
Microsoft Dynamics CRM 4 For Dummies (For Dummies (Computer/Tech))
Salesforce.com For Dummies (For Dummies (Computer/Tech))
How You Do... What You Do: Create Service Excellence That Wins Clients For Life
Excellence Every Day: Make the Daily Choice-Inspire Your Employees and Amaze Your Customers
Microsoft Dynamics(TM) CRM 4.0 and Microsoft Dynamics Live CRM Step by Step (Step By Step
The Training Measurement Book: Best Practices, Proven Methodologies, and Practical Approaches (Essential Knowledge Resource)
Bestsellers
Raving Fans: A Revolutionary Approach To Customer Service
The Ultimate Question: Driving Good Profits and True Growth
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Management Lessons from Mayo Clinic: Inside One of the Worlds Most Admired Service Organizations
Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
The Art of Selling to the Affluent: How to Attract, Service, and Retain Wealthy Customers & Clients for Life
The Big Book of Customer Service Training Games (Big Book)
How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients
Human Sigma: Managing the Employee-Customer Encounter
Secret Service: Hidden Systems That Deliver Unforgettable Customer Service
 Customer Service

 Sort by: 
 

Showing items 1-10 of 1623
 1 2 3 4 5 6
... 163   NEXT »
 
Raving Fans: A Revolutionary Approach To Customer Service 
zoom enlarge 
 Raving Fans: A Revolutionary Approach To Customer Service
Authors: Ken Blanchard, Sheldon Bowles

List Price: $21.95
Buy Used: $0.67
You Save: $21.28 (97%)



New (78) Used (173) Collectible (14) from $0.67

Avg. Customer Rating: 4.0 out of 5 stars 120 reviews
Sales Rank: 2659
Category: Book
ASIN: 0688123163
Publication Date: May 19, 1993
Availability: Usually ships in 1-2 business days
Condition: Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Spend Less. Read More.
The Ultimate Question: Driving Good Profits and True Growth 
zoom enlarge 
 The Ultimate Question: Driving Good Profits and True Growth
Author: Fred Reichheld

List Price: $29.95
Buy New: $9.92
You Save: $20.03 (67%)



New (43) Used (31) Collectible (2) from $6.95

Avg. Customer Rating: 4.0 out of 5 stars 64 reviews
Sales Rank: 4335
Category: Book
ASIN: 1591397839
Publication Date: March 2, 2006
Availability: Usually ships in 1-2 business days



The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company 
zoom enlarge 
 The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Author: Joseph Michelli

List Price: $24.95
Buy New: $14.42
You Save: $10.53 (42%)



New (27) Used (6) from $14.42

Sales Rank: 6796
Category: Book
ASIN: 0071548335
Publication Date: June 13, 2008  (New: Last 30 Days)
Availability: Usually ships in 1-2 business days
Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know 
zoom enlarge 
 Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
Author: Jeffrey Gitomer

List Price: $30.00
Buy Used: $6.99
You Save: $23.01 (77%)



New (41) Used (46) Collectible (7) from $6.99

Avg. Customer Rating: 4.5 out of 5 stars 76 reviews
Sales Rank: 8433
Category: Book
ASIN: 188516730X
Publication Date: August 25, 1998
Availability: Usually ships in 1-2 business days
Condition: Good Condition. Fast Delivery



Management Lessons from Mayo Clinic: Inside One of the Worlds Most Admired Service Organizations 
zoom enlarge 
 Management Lessons from Mayo Clinic: Inside One of the Worlds Most Admired Service Organizations
Authors: Leonard L. Berry, Kent D. Seltman

List Price: $27.95
Buy New: $15.44
You Save: $12.51 (45%)



New (24) Used (2) from $15.44

Sales Rank: 7330
Category: Book
ASIN: 0071590730
Publication Date: May 19, 2008
Availability: Usually ships in 1-2 business days
Little Red Book of Sales Answers: 99.5 Real World Answers That Make Sense, Make Sales, and Make Money (Jeffrey Gitomer's Little Books) 
zoom enlarge 
 Little Red Book of Sales Answers: 99.5 Real World Answers That Make Sense, Make Sales, and Make Money (Jeffrey Gitomer's Little Books)
Author: Jeffrey Gitomer

List Price: $19.99
Buy Used: $7.95
You Save: $12.04 (60%)



New (43) Used (26) Collectible (1) from $7.95

Avg. Customer Rating: 4.5 out of 5 stars 44 reviews
Sales Rank: 17893
Category: Book
ASIN: 0131735365
Publication Date: March 3, 2006
Availability: Usually ships in 1-2 business days
Condition: Hard cover book in excellent condition. Straight and tight. Pretty much no wear to cover of book, no dj as issued. Pages clean throughout. Fast shipping. Expedited available.



What's the Secret: To Providing a World-Class Customer Experience 
zoom enlarge 
 What's the Secret: To Providing a World-Class Customer Experience
Author: John R. Dijulius

List Price: $27.95
Buy New: $15.48
You Save: $12.47 (45%)



New (34) Used (4) from $15.48

Avg. Customer Rating: 5.0 out of 5 stars 4 reviews
Sales Rank: 29745
Category: Book
ASIN: 0470196122
Publication Date: May 2, 2008
Availability: Usually ships in 1-2 business days
The Big Book of Customer Service Training Games (Big Book) 
zoom enlarge 
 The Big Book of Customer Service Training Games (Big Book)
Authors: Peggy Carlaw, Vasudha K. Deming

List Price: $24.95
Buy New: $9.00
You Save: $15.95 (64%)



New (33) Used (16) from $9.00

Avg. Customer Rating: 4.5 out of 5 stars 24 reviews
Sales Rank: 11602
Category: Book
ASIN: 0070779740
Publication Date: September 1, 1998
Availability: Usually ships in 1-2 business days



How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients 
zoom enlarge 
 How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients
Author: Jeffrey J. Fox

List Price: $16.95
Buy Used: $0.99
You Save: $15.96 (94%)



New (53) Used (71) Collectible (5) from $0.99

Avg. Customer Rating: 3.5 out of 5 stars 66 reviews
Sales Rank: 11686
Category: Book
ASIN: 0786865954
Publication Date: May 17, 2000
Availability: Usually ships in 1-2 business days
Condition: * Item in good condition- Typical Used Book and at a great price! * We carefully inspected this * Great customer service * Satisfaction Guaranteed!
Human Sigma: Managing the Employee-Customer Encounter 
zoom enlarge 
 Human Sigma: Managing the Employee-Customer Encounter
Authors: John H. Fleming, Jim Asplund

List Price: $25.95
Buy New: $14.18
You Save: $11.77 (45%)



New (44) Used (14) from $12.65

Avg. Customer Rating: 4.5 out of 5 stars 9 reviews
Sales Rank: 13166
Category: Book
ASIN: 1595620168
Publication Date: October 28, 2007
Availability: Usually ships in 1-2 business days
Showing items 1-10 of 1623
 1 2 3 4 5 6
... 163   NEXT »
SEO and Marketing Tips
Secured Loans | Mortgages | vBulletin | Names | How to Unblock MySpace Cheap Books | Linens | iPod Sale