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Delivering Happiness: A Path to Profits, Passion, and PurposeDelivering Happiness: A Path to Profits, Passion, and Purpose
The Mesh: Why the Future of Business Is SharingThe Mesh: Why the Future of Business Is Sharing
Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our LivesYour Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives
Mr. Shmooze: The Art and Science of Selling Through RelationshipsMr. Shmooze: The Art and Science of Selling Through Relationships
Consumed: Rethinking Business in the Era of Mindful SpendingConsumed: Rethinking Business in the Era of Mindful Spending
Lists That Saved My Business: From the Best Selling Author of Lists That Saved My Business: From the Best Selling Author of "Lists That Saved My Life"
Social Circles: How offline relationships influence online behavior and what it means for design and marketing (Voices That Matter)Social Circles: How offline relationships influence online behavior and what it means for design and marketing (Voices That Matter)
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Delivering Happiness: A Path to Profits, Passion, and PurposeDelivering Happiness: A Path to Profits, Passion, and Purpose
Fish! A Remarkable Way to Boost Morale and Improve ResultsFish! A Remarkable Way to Boost Morale and Improve Results
Delivering Happiness: A Path to Profits, Passion, and PurposeDelivering Happiness: A Path to Profits, Passion, and Purpose
Raving Fans: A Revolutionary Approach To Customer ServiceRaving Fans: A Revolutionary Approach To Customer Service
Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series)Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series)
Consumer Behavior (8th Edition)Consumer Behavior (8th Edition)
Management Lessons from Mayo Clinic: Inside One of the Worlds Most Admired Service OrganizationsManagement Lessons from Mayo Clinic: Inside One of the Worlds Most Admired Service Organizations
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Delivering Happiness: A Path to Profits, Passion, and PurposeDelivering Happiness: A Path to Profits, Passion, and Purpose
Raving Fans: A Revolutionary Approach To Customer ServiceRaving Fans: A Revolutionary Approach To Customer Service
Instant Leads (Instant Success Series)Instant Leads (Instant Success Series)
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Delivering Happiness: A Path to Profits, Passion, and PurposeDelivering Happiness: A Path to Profits, Passion, and Purpose
Crowdsourcing: Why the Power of the Crowd Is Driving the Future of BusinessCrowdsourcing: Why the Power of the Crowd Is Driving the Future of Business
The Designful Company: How to build a culture of nonstop innovationThe Designful Company: How to build a culture of nonstop innovation
 

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Delivering Happiness: A Path to Profits, Passion, and Purpose  Delivering Happiness: A Path to Profits, Passion, and Purpose
Author: Tony Hsieh

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Rating: 4.5 out of 5 stars 195 reviews
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ASIN: 0446563048
Publication Date: June 7, 2010
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Fish! A Remarkable Way to Boost Morale and Improve Results  Fish! A Remarkable Way to Boost Morale and Improve Results
Authors: Stephen C. Lundin, Harry Paul, John Christensen

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Rating: 3.5 out of 5 stars 244 reviews
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ASIN: 0786866020
Publication Date: March 8, 2000
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Raving Fans: A Revolutionary Approach To Customer Service  Raving Fans: A Revolutionary Approach To Customer Service
Authors: Ken Blanchard, Sheldon Bowles

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Rating: 4.0 out of 5 stars 144 reviews
Sales Rank: 1954
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ASIN: 0688123163
Publication Date: May 19, 1993
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Consumer Behavior (9th Edition) (Mymarketinglab)  Consumer Behavior (9th Edition) (Mymarketinglab)
Author: Michael R. Solomon

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Rating: 3.5 out of 5 stars 11 reviews
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Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series)  Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series)
Author: Patrick Lencioni

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Rating: 4.5 out of 5 stars 40 reviews
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Consumer Behavior (10th Edition)  Consumer Behavior (10th Edition)
Authors: Leon Schiffman, Leslie Kanuk

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Customer Service Skills for Success  Customer Service Skills for Success
Author: Robert W Lucas

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Rating: 4.5 out of 5 stars 3 reviews
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ASIN: 0073545449
Publication Date: January 14, 2008
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Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization  Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
Authors: Leonardo Inghilleri, Micah Solomon

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Rating: 5.0 out of 5 stars 37 reviews
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ASIN: 0814415385
Publication Date: April 7, 2010
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Consumer Behavior (9th Edition)  Consumer Behavior (9th Edition)
Authors: Leon Schiffman, Leslie Kanuk

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Rating: 3.5 out of 5 stars 5 reviews
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ASIN: 0131869604
Publication Date: February 27, 2006
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How to Become a Rainmaker: The Rules For Getting and Keeping Customers and Clients  How to Become a Rainmaker: The Rules For Getting and Keeping Customers and Clients
Author: Jeffrey J. Fox

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Rating: 3.5 out of 5 stars 80 reviews
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ASIN: 0786865954
Publication Date: May 17, 2000
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