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Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series)Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series)

Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client LoyaltyGetting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty

Reorganize for Resilience: Putting Customers at the Center of Your BusinessReorganize for Resilience: Putting Customers at the Center of Your Business

Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and ContestsGame-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service OrganizationExceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

NICHE Fortune Exposed!NICHE Fortune Exposed!

How to Be a Fierce Competitor: What Winning Companies and Great Managers Do in Tough TimesHow to Be a Fierce Competitor: What Winning Companies and Great Managers Do in Tough Times
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Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series)Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series)

Raving Fans: A Revolutionary Approach To Customer ServiceRaving Fans: A Revolutionary Approach To Customer Service

Fish! A Remarkable Way to Boost Morale and Improve ResultsFish! A Remarkable Way to Boost Morale and Improve Results

Salesforce.com For DummiesSalesforce.com For Dummies

How to Become a Rainmaker: The Rules For Getting and Keeping Customers and ClientsHow to Become a Rainmaker: The Rules For Getting and Keeping Customers and Clients

Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They KnowCustomer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know

Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client LoyaltyGetting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty
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Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series)Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series)

Fish! A Remarkable Way to Boost Morale and Improve ResultsFish! A Remarkable Way to Boost Morale and Improve Results

Raving Fans: A Revolutionary Approach To Customer ServiceRaving Fans: A Revolutionary Approach To Customer Service
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Delivering Happiness: A Path to Profits, Passion, and PurposeDelivering Happiness: A Path to Profits, Passion, and Purpose

Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series)Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series)

The Designful Company: How to build a culture of nonstop innovationThe Designful Company: How to build a culture of nonstop innovation
 

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Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series)  Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series)
Author: Patrick Lencioni

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ASIN: 0787976393
Publication Date: February 2, 2010
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Fish! A Remarkable Way to Boost Morale and Improve Results  Fish! A Remarkable Way to Boost Morale and Improve Results
Authors: Stephen C. Lundin, Harry Paul, John Christensen

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New (139) Used (380) Collectible (13) from $0.25

Rating: 3.5 out of 5 stars 239 reviews
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ASIN: 0786866020
Publication Date: March 8, 2000
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Raving Fans: A Revolutionary Approach To Customer Service  Raving Fans: A Revolutionary Approach To Customer Service
Authors: Ken Blanchard, Sheldon Bowles

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New (93) Used (259) Collectible (11) from $0.73

Rating: 4.0 out of 5 stars 140 reviews
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Category: Book
ASIN: 0688123163
Publication Date: May 19, 1993
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The Ultimate Question: Driving Good Profits and True Growth  The Ultimate Question: Driving Good Profits and True Growth
Author: Fred Reichheld

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New (41) Used (53) Collectible (2) from $5.80

Rating: 4.0 out of 5 stars 72 reviews
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ASIN: 1591397839
Publication Date: March 2, 2006
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Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know  Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
Author: Jeffrey Gitomer

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New (40) Used (46) Collectible (7) from $2.42

Rating: 4.5 out of 5 stars 90 reviews
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ASIN: 188516730X
Publication Date: August 25, 1998
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company  The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Author: Joseph Michelli

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New (46) Used (26) Collectible (1) from $9.99

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ASIN: 0071548335
Publication Date: June 13, 2008
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Salesforce.com For Dummies  Salesforce.com For Dummies
Authors: Tom Wong, Liz Kao

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New (34) Used (16) from $10.98

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ASIN: 0470318120
Publication Date: August 4, 2008
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Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone.  Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone.
Author: Mitch Joel

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New (35) Used (23) from $9.60

Rating: 4.5 out of 5 stars 44 reviews
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ASIN: 0446548235
Publication Date: September 7, 2009
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Delivering Happiness: A Path to Profits, Passion, and Purpose  Delivering Happiness: A Path to Profits, Passion, and Purpose
Author: Tony Hsieh

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Sales Rank: 9115
Category: Book
ASIN: 0446563048
Publication Date: June 7, 2010  (In 89 Days)
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Be Our Guest: Perfecting the Art of Customer Service  Be Our Guest: Perfecting the Art of Customer Service
Author: Ted Kinni

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New (28) Used (24) from $3.48

Rating: 5.0 out of 5 stars 19 reviews
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ASIN: 0786853948
Publication Date: June 1, 2003
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