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The Orange Code: How ING Direct Succeeded by Being a Rebel with a Cause
Answering the Ultimate Question: How Net Promoter Can Transform Your Business
Programming Microsoft Dynamics CRM 4.0 (PRO-Developer)
Tell Your Clients Where to Go! A Practical Guide to Providing Passionate Client Leadership
Microsoft Dynamics(TM) CRM 4.0 Step by Step
Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Scoring Points: How Tesco Continues to Win Customer Loyalty
Customer Relationship Management, Second Edition
Oracle CRM On Demand Reporting (Osborne Oracle Press)
SugarCRM For Dummies (For Dummies (Computer/Tech))
Bestsellers
1.Raving Fans: A Revolutionary Approach To Customer Service
2.The Ultimate Question: Driving Good Profits and True Growth
3.The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
4.Customer Service: Career Success Through Customer Satisfaction (NetEffect Series) (3rd Edition) (NetEffect Series)
5.Human Sigma: Managing the Employee-Customer Encounter
6.Salesforce.com For Dummies (For Dummies (Computer/Tech))
7.Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
8.Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
9.BE OUR GUEST
10.What's the Secret: To Providing a World-Class Customer Experience
Most Gifted
1.Raving Fans: A Revolutionary Approach To Customer Service
2.Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
3.Bag the Elephant!: How to Win and Keep Big Customers
4.The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
5.The Ultimate Question: Driving Good Profits and True Growth
6.The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World
7.The Supernova Advisor: Crossing The Invisible Bridge to Exceptional Client Service and Consistent Growth
8.Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life
9.Little Red Book of Sales Answers: 99.5 Real World Answers That Make Sense, Make Sales, and Make Money (Jeffrey Gitomer's Little Books)
10.Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Life
Most Wished For
1.The Designful Company: How to build a culture of nonstop innovation (Voices That Matter)
2.Naked Conversations: How Blogs are Changing the Way Businesses Talk with Customers
3.Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
4.Little Red Book of Sales Answers: 99.5 Real World Answers That Make Sense, Make Sales, and Make Money (Jeffrey Gitomer's Little Books)
5.Raving Fans: A Revolutionary Approach To Customer Service
6.Killer Web Content: Make the Sale, Deliver the Service, Build the Brand
7.The Art of Selling to the Affluent: How to Attract, Service, and Retain Wealthy Customers & Clients for Life
8.The Orange Code: How ING Direct Succeeded by Being a Rebel with a Cause
9.The Ultimate Question: Driving Good Profits and True Growth
10.Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
 

Web Dev: Customer Service



    
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Selling Today: Creating Customer Value and ACT! CRM Software Pkg (10th Edition) 
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 Selling Today: Creating Customer Value and ACT! CRM Software Pkg (10th Edition)
Authors: Gerald L. Manning, Barry L. Reece

List Price: $177.33
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New (21) Used (22) from $64.99

Rating: 5.0 out of 5 stars 4 reviews
Sales Rank: 102686
Category: Book
ASIN: 0132221772
Publication Date: February 20, 2006
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 Selling Today: An Extension of the Marketing Concept
Authors: Gerald L. Manning, Barry L. Reece

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New (2) Used (14) from $0.62

Sales Rank: 6433466
Category: Book
ASIN: 0205132502
Publication Date: February 1992
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