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The Supernova Advisor: Crossing The Invisible Bridge to Exceptional Client Service and Consistent Growth | 
 enlarge | Author: Rob Knapp
Publisher: Wiley
Category: Book
List Price: $29.95
Buy New: $16.14
You Save: $13.81 (46%)
New (26) Used (6) from $16.14
Rating:  12 reviews
Sales Rank: 68596
Media: Hardcover
Pages: 127
Number Of Items: 1
Shipping Weight (lbs): 0.7
Dimensions (in): 9.1 x 6.4 x 0.8
ISBN: 0470249277
Dewey Decimal Number: 658.812
EAN: 9780470249277
ASIN: 0470249277
Publication Date: December 5, 2007
Availability: Usually ships in 1-2 business days
Shipping: International shipping available
Condition: BRAND NEW
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Product Description
The Supernova Model is a client service, client acquisition, and practice management model that drives an explosive acceleration in revenue and client satisfaction by capitalizing upon the 80/20 Rule. First implemented by financial advisors at Merrill Lynch—under the leadership of author Rob Knapp—it has grown increasingly popular within the financial services industry. The Supernova Advisor skillfully outlines this proven model and reveals how it can be used to create an exceptional experience for your clients, while significantly growing your business.
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| Customer Reviews: Read 7 more reviews...
Perfect Timing for the Supernova Advisor! July 29, 2008
Kimberly A. Firestone (Dublin, Ireland)
Rob is a passionate and inspirational leader who whole-heartedly believes in doing the right thing and changing lives for the better. If you have the courage to believe and faith to cross the invisible bridge which thousands have already done it can be extremely rewarding both personally and professionally! Rob is an exceptional supporter and encourager to have along throughout this journey. If you believe, it will happen.
Must read March 12, 2008
Matthew S. Porter (Boston MA)
It you are a new Financial Advisor, I suggest you read this book. You know how people say "I wish i knew back then what I know now". Well this book is the answer to that question. And the best thing is it is short and to the point. Hey, you could probably write it off too.
Contact is Not Discipline - It's Ritual February 7, 2008
Paul R. Garrido (Boston, MA)
1 out of 1 found this review helpful
When Rob Knapp writes about contact not being a discipline, but a ritual, with reference made to Jim Loehr, he is from my perspective, discussing the most useful tool one can deploy in taking oneself to a higher level of performance.
Given the foregoing, in my view, this is a must read book, for anyone focused, competitive and driven.
Spend Time on What Matters Most February 2, 2008
LDC
1 out of 1 found this review helpful
The Supernova Advisor is like a set of architectural plans for building a professional practice.
It's an excellent book for financial advisors and all client service businesses. We are reminded that clients become loyal when we develop relationships and trust. Rob Knapp's Supernova process provides a model for consistent contact and more meaningful conversations.
The Supernova Advisor will help you create client contact rituals where you spend your time on what matters most.
 Super Advice January 23, 2008
L. Brown
1 out of 1 found this review helpful
Rob Knapp's book came at a most opportune time. My partner and I have always successfully built our practice through referrals and it has worked - maybe too well! We are one of the "over 100" client club members! Just at the beginning of the year we sat down to discuss just what our ideal new client looked like. Rob's book now has us looking at what our ideal "old client" looks like. We are implementing and the process is great, easy and most of all working for our clients we are keeping and those we are passing on to other advisors.
The book is easy to read, understand and implement and that's the best kind of book! Thank you for sharing this Supernova process!
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