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Enhancing Customer Equity Through Add-On Selling

Enhancing Customer Equity Through Add-On Selling

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Authors: Robert C. Blattberg, Gary Getz, Jacquelyn S. Thomas
Publisher: Harvard Business School Press
Category: Book

Buy New: $6.95



Sales Rank: 2789004

Format: Download: Pdf
Media: Digital
Pages: 35

ASIN: B000M5KRAQ

Publication Date: May 23, 2001
Availability: Available for download now

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Product Description
Add-on selling offers a significant growth opportunity, but resources must be allocated carefully and may include marketing communications, database marketing tools, and outsourcing. Tools included here help evaluate which products provide an add-on opportunity, configure how best to market them, and circumnavigate common pitfalls.

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